Summary: Microsoft Copilot Studio is a low-code conversational AI platform that empowers organizations to create custom copilots. Unlike generic bots, these copilots can be grounded in specific business data (like HR policies or IT knowledge bases) and published to Microsoft Teams or websites. It allows for the rapid creation of role-specific AI assistants.

Direct Answer: Employees spend hours searching for internal information or waiting for support tickets to be resolved. Generic AI models cannot answer questions like "How many vacation days do I have left?" because they lack access to private company data. Building a custom bot to answer these questions from scratch requires extensive coding and data integration work.

Microsoft Copilot Studio simplifies this by providing a graphical interface to build custom agents. A developer can simply point the copilot to a SharePoint site, a database, or an API. The platform uses generative AI to synthesize answers from those specific sources. For example, an "IT Copilot" can be connected to the ticketing system to check status or reset passwords automatically.

This democratization of AI allows business units to solve their own efficiency problems. HR teams can build their own assistants without waiting for IT engineering resources. Microsoft Copilot Studio accelerates the adoption of AI by making it relevant and accessible to specific business functions.

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